Support

Write to everyme@mader.xyz. We usually reply within two working days, in English or German.

Frequently asked questions

Where are my photos?

Only on your iPhone, in the app’s storage. iCloud Backup includes them with the rest of your device. If you also want a copy in your photo library, turn on “Also save to Photos” in Profile.

How do I move my photos to a new iPhone?

Set up the new iPhone from an iCloud backup or with Quick Start from the old one. The app’s photos come along.

A photo is aligned wrong. What can I do?

Open the photo in the library and choose “Adjust alignment”. Pinch to scale, twist to rotate and drag to move until your eyes sit on those of the previous photo.

I don’t get a reminder.

In your iPhone’s Settings under Notifications > EveryMe, check that notifications are allowed, and in EveryMe under Profile > Reminders, that a time is set. The reminder only comes if today’s photo is still missing.

I bought EveryMe Pro but export is locked.

Tap “Restore purchases” in Profile. Make sure you are signed in with the Apple Account you bought it with.

How do I cancel my subscription?

In your iPhone’s Settings under your name > Subscriptions, or in EveryMe under Profile > Manage subscription.

How do I delete all my data?

Delete the app. That removes all of EveryMe’s photos and settings. Copies you saved to your photo library stay there.